Flipkart Recruitment 2023

Flipkart is looking for a passionate and customer-oriented Phone Caller to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and interpersonal skills. You will be responsible for making outbound calls to Flipkart customers to offer them assistance, resolve issues, and promote Flipkart products and services.

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Responsibilities:

• • • Make outbound calls to Flipkart customers to offer them assistance with their orders, accounts, and other Flipkart-related inquiries
    • Resolve customer issues and complaints in a timely and professional manner
    • Promote Flipkart products and services to customers
    • Collect customer feedback to identify areas for improvement

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Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Sales skills (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)

Fresher qualifications

• No prior experience required, but excellent communication and interpersonal skills are essential