Flipkart Recruitment 2023

Flipkart is looking for passionate and customer-oriented Help Desk Workers to join our growing team. The ideal candidates will be highly motivated and results-oriented individuals with excellent customer service and communication skills. You will be responsible for providing a seamless and supportive experience to Flipkart customers, from the moment they contact us to the moment their issue is resolved.

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Responsibilities:

• Respond to customer inquiries and concerns via phone, email, and chat
• Troubleshoot customer issues with Flipkart products and services
• Provide clear and concise information to customers about Flipkart products and services
• Escalate customer issues to the appropriate team as needed
• Follow up with customers to ensure that their issues have been resolved to their satisfaction

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Knowledge of Flipkart products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)