Flipkart Recruitment 2023

Flipkart is looking for a passionate and customer-oriented Customer Support Representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing personalized and exceptional support to Flipkart customers, from the moment they contact us to the moment their issue is resolved.

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Responsibilities:

• • • Respond to customer inquiries and complaints promptly and professionally
    • Troubleshoot and resolve customer issues
    • Provide information and advice on Flipkart products and services
    • Collect and analyze customer feedback to identify areas for improvement
    • Escalate complex issues to the appropriate team

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Knowledge of Flipkart products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)