Position title
Flipkart Recruitment 2023 - All India Job - Customer Service Representative Post
Job Location
India
Remote work from: India




Base Salary
USD15,000-USD30,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2023

Flipkart is looking for a passionate and customer-oriented Customer Service Representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Flipkart customers, from the moment they contact us with a question or concern to the moment their issue is resolved.

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Responsibilities:

  • Respond to customer inquiries and complaints via phone, email, and chat
  • Investigate and resolve customer issues in a timely and efficient manner
  • Provide accurate and up-to-date information about Flipkart products and services
  • Escalate complex customer issues to the appropriate team
  • Collect and analyze customer feedback to identify areas for improvement



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Skills

  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in using computers and customer service software
  • Knowledge of Flipkart products and services (a plus)

Qualifications

  • High school diploma or equivalent
  • 1+ year of experience in customer service (a plus)
Important Links

Find the Link in Apply Now Button



Date posted
October 28, 2023
Valid through
February 29, 2024
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Position: Flipkart Recruitment 2023 - All India Job - Customer Service Representative Post

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