Position title
Flipkart Recruitment 2023 - All India Job - Customer Care Executive Post
Job Location
India
Remote work from: India
Base Salary
USD15,000-USD30,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Flipkart Recruitment 2023
Flipkart is looking for passionate and customer-oriented Customer Care Executives to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Flipkart customers, from the moment they place their order to the moment it arrives at their door.
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Responsibilities:
- Answer customer questions and concerns about Flipkart products and services
- Provide real-time support to customers throughout the ordering and delivery process
- Resolve customer issues and complaints in a timely and professional manner
- Collect and analyze customer feedback to identify areas for improvement
- Stay up-to-date on the latest Flipkart products and services to provide accurate and informed information to customers
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Skills
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in using computers and customer service software
- Knowledge of Flipkart products and services (a plus)
Qualifications
- High school diploma or equivalent
- 1+ year of experience in customer service (a plus)
Hiring organization
Date posted
October 28, 2023
Valid through
February 29, 2024
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