Flipkart Recruitment

As a Customer Success Associate at Flipkart, you'll play a vital role in ensuring our customers have a seamless and enjoyable shopping experience. You'll be the first line of contact for our valued customers, addressing their inquiries, resolving issues, and providing exceptional support.

Flipkart Jobs Near Me

Responsibilities:

• • Be a customer champion! Actively listen to customer concerns, understand their needs, and provide prompt and accurate solutions.
  • Navigate Flipkart's systems and resources efficiently to answer customer queries related to orders, deliveries, products, and account management.
  • Foster positive customer relationships by building trust and exceeding expectations through clear communication and proactive problem-solving.

   

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Flipkart Career

Skills:

• Excellent communication and interpersonal skills: Build rapport with customers, listen actively, and clearly communicate information.
• Strong organizational and time management skills: Prioritize tasks effectively, meet deadlines, and manage multiple projects simultaneously.
• Proficiency in MS Office Suite: Utilize Word, Excel, and PowerPoint effectively.
• Tech-savvy: Comfortable using various online platforms and applications to complete tasks.

Tags

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