Flipkart Recruitment 2024

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Care Associate. The ideal candidate will be a recent graduate or someone looking to break into the field of customer service.

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Responsibilities:

1. Handle customer inquiries and complaints via phone, email, or social media.
2. Provide information about our products and services.
3. Process orders and ensure timely delivery.
4. Maintain a high level of product knowledge and stay updated on new products.

   

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Skills:

1. Excellent communication and interpersonal skills.
2. Ability to handle stressful situations and remain calm.
3. Good organizational and multitasking abilities.
4. Familiarity with CRM systems and practices.
5. Proficiency in English; knowledge of additional languages is a plus.

Tags

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