Flipkart Recruitment 2024

We are seeking a dedicated and experienced Customer Service Supervisor to join our team. This role offers the opportunity to lead our customer service team and ensure customer satisfaction.

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Responsibilities:

1. Team Leadership: Supervise the customer service team, ensure they adhere to company policies, and provide excellent customer service.
2. Training: Train new team members and organize training sessions for existing members to improve their skills.
3. Customer Support: Handle escalated customer complaints or issues.
4. Performance Evaluation: Evaluate the team’s performance and provide feedback to improve productivity.

   

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Skills:

1. • Leadership: Strong leadership skills with the ability to manage a team.
   • Communication: Excellent written and verbal communication skills.
   • Problem-Solving Skills: Ability to solve customer issues effectively and efficiently.
   • Customer Service: Strong customer service skills.

Tags

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