Domino's Recruitment 2024

At Domino's, we believe in creating exceptional experiences for our customers, and our team plays a crucial role in making this vision a reality. As a Help Desk Specialist, you will join a dynamic and innovative team dedicated to providing top-notch support to our internal stakeholders. We value passion, collaboration, and a commitment to excellence, and we're looking for individuals who share these values to contribute to our success.

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• Responsibilities:
  1. Customer-Centric Support:
     • Provide timely and effective technical assistance to internal users, ensuring their queries and issues are resolved with the utmost professionalism and courtesy.
     • Collaborate with cross-functional teams to troubleshoot and resolve hardware, software, and network-related problems, ensuring minimal impact on daily operations.
  2. Knowledge Sharing and Documentation:
     • Create and maintain comprehensive documentation for troubleshooting procedures, common issues, and best practices to enhance the efficiency of the help desk team and facilitate knowledge transfer.
     • Conduct training sessions for end-users on utilizing various systems and technologies, promoting self-help resources, and empowering users to resolve minor issues independently.
  3. Continuous Improvement:
     • Proactively identify opportunities to enhance the overall support experience, recommending and implementing improvements to processes, tools, and systems.

Domino's Jobs Near Me

• Skills:
  1. Technical Proficiency:
     • Demonstrated expertise in troubleshooting hardware, software, and network issues, with a strong understanding of common IT platforms and systems.
     • Proficient in utilizing help desk software and ticketing systems to manage and prioritize support requests effectively.
  2. Communication and Interpersonal Skills:
     • Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
     • Strong interpersonal skills to collaborate with team members, internal stakeholders, and vendors.
  3. Problem-Solving Ability:
     • Proven problem-solving skills with the ability to analyze situations, identify root causes, and implement effective solutions.