Domino's Recruitment 2023

As a Customer Service Representative at Domino's, you will be the face and voice of our brand, ensuring that every customer interaction is a delightful and memorable experience. Your role will be pivotal in maintaining our commitment to excellent service and upholding the highest standards of customer satisfaction.

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• Responsibilities:
  1. Order Management: Efficiently handle customer orders through various channels, including phone, online, and in-person, ensuring accuracy and timely delivery. Resolve order-related issues promptly to guarantee customer satisfaction.
  2. Customer Engagement: Build strong, positive relationships with customers by providing exceptional service and addressing inquiries or concerns with professionalism and empathy. Proactively communicate order status and delivery updates to enhance the overall customer experience.
  3. Quality Assurance: Collaborate with the team to uphold product quality standards and ensure orders meet Domino's specifications. Perform quality checks on orders before dispatch, addressing any discrepancies and working towards continuous improvement.

Domino's Jobs Near Me

• Skills:
  1. Excellent Communication: Strong verbal and written communication skills to interact effectively with customers, team members, and management.
  2. Problem-Solving: Ability to think on your feet and resolve customer issues in a calm and efficient manner, demonstrating problem-solving skills.
  3. Team Collaboration: Work collaboratively with other team members to ensure a smooth and seamless customer experience. Contribute to a positive and inclusive team environment.