Domino's Recruitment 2023

As a Customer Service Supervisor at Domino's, you will play a crucial role in ensuring the seamless operation of our customer service department. You will lead a team of dedicated customer service representatives, fostering a positive and efficient work environment. If you are a motivated individual with a passion for delivering excellent customer experiences, we invite you to apply for this exciting opportunity.

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• Responsibilities:
  1. Team Leadership:
     • Supervise and motivate a team of customer service representatives to achieve performance goals and deliver outstanding service.
     • Provide guidance and support to team members, fostering a collaborative and positive work environment.
     • Conduct regular training sessions to enhance the team's product knowledge and customer service skills.
  2. Customer Engagement:
     • Oversee the resolution of customer inquiries, concerns, and feedback in a timely and professional manner.
     • Monitor customer service metrics and implement strategies to improve overall customer satisfaction.
     • Collaborate with other departments to address and resolve complex customer issues, ensuring a high level of customer loyalty.

Domino's Jobs Near Me

• Skills:
  1. Leadership:
     • Proven ability to lead and inspire a team towards achieving common goals.
     • Excellent interpersonal and communication skills to foster a positive team dynamic.
  2. Problem-Solving:
     • Strong analytical and problem-solving skills to address customer issues effectively.
     • Ability to think on your feet and make sound decisions in a fast-paced environment.
  3. Customer Focus:
     • Dedication to delivering exceptional customer service experiences.
     • Empathy and patience in handling customer concerns and inquiries.