Big Bazar Recruitment 2023

Big Bazaar is looking for passionate and customer-focused Collection Agents to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of collections principles and practices. You will be responsible for contacting customers with overdue accounts, negotiating payment plans, and collecting payments. You will also be responsible for providing excellent customer service and resolving customer disputes.

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Responsibilities:

• Contact customers with overdue accounts
• Negotiate payment plans
• Collect payments
• Provide excellent customer service
• Resolve customer disputes
• Maintain accurate records of customer accounts and payments
• Comply with all applicable laws and regulations

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Skills and Experience

• High school diploma or equivalent
• 1+ years of experience in a collections role
• Strong understanding of collections principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team