Amazon Recruitment 2023

Amazon is looking for a highly motivated and experienced Collections Manager to join our growing team. The ideal candidate will have a proven track record of success in leading and managing collections teams, as well as a deep understanding of the collections process. You will be responsible for developing and implementing strategies to improve collections performance, managing a team of collectors, and working with customers to resolve their outstanding balances.

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Responsibilities

• Develop and implement strategies to improve collections performance
• Manage a team of collectors and set individual and team goals
• Work with customers to resolve their outstanding balances
• Analyze collections data to identify trends and opportunities
• Report on collections performance to senior management

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Skills and Qualifications

Skills

• Strong leadership and management skills
• Deep understanding of the collections process
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using Microsoft Office Suite and other relevant software

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field
• 5+ years of experience in a collections role, preferably in a retail or e-commerce setting
• Experience leading and managing a team of collectors (a plus)