Airtel Recruitment 2023

Airtel is looking for passionate and customer-oriented individuals to join our growing Customer Service team. As a Customer Care Associate, you will be responsible for providing excellent customer service and support to our customers. You will answer their questions, resolve their issues, and help them to get the most out of their Airtel products and services.

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Responsibilities

• Provide excellent customer service to Airtel customers, both in person and over the phone
• Answer customer questions about Airtel products and services
• Resolve customer issues and complaints in a timely and professional manner
• Collect and analyze customer feedback to identify areas for improvement
• Stay up-to-date on the latest Airtel products and services to provide accurate and informed information to customers

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Knowledge of Airtel products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)