Domino's Recruitment 2024

Domino's, a global leader in the pizza delivery industry, is seeking a dynamic and customer-focused individual to join our team as a Customer Service Supervisor. With a commitment to quality, innovation, and exceptional service, Domino's provides a fast-paced and rewarding work environment where individuals can thrive and grow in their careers.

Domino's Jobs near me

• Responsibilities:
  1. Team Leadership and Development:
     • Lead and inspire a team of customer service representatives, fostering a positive and collaborative work environment.
     • Provide ongoing coaching and training to ensure team members deliver outstanding customer service consistently.
     • Monitor and evaluate team performance, implementing improvement strategies to enhance overall service quality.
  2. Customer Satisfaction Management:
     • Oversee and manage customer inquiries, feedback, and complaints, ensuring timely and effective resolution.
     • Analyze customer service data to identify trends and areas for improvement, implementing proactive measures to enhance customer satisfaction.
     • Collaborate with other departments to address recurring issues and continuously improve the overall customer experience.

Domino's Jobs Near Me

• Skills:
  1. Leadership:
     • Proven ability to lead and motivate a team to achieve performance goals.
     • Strong interpersonal and communication skills, with the ability to inspire and influence others positively.
     • Ability to make decisions under pressure and navigate challenging situations effectively.
  2. Customer Focus:
     • Exceptional customer service orientation with a keen understanding of customer needs and expectations.
     • Strong problem-solving skills to address customer issues and provide timely resolutions.
     • Ability to empathize with customers and turn challenging situations into positive experiences.
  3. Process Improvement:
     • Analytical mindset with the ability to analyze data and identify process improvement opportunities.
     • Familiarity with customer service technologies and tools to enhance operational efficiency.