Domino's Recruitment 2024

We are seeking a dynamic and customer-centric individual to join our team as a Customer Service Executive at Domino's. As the first point of contact for our valued customers, you will play a crucial role in ensuring their satisfaction and enhancing their overall experience with our brand. If you are passionate about delivering exceptional service, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply.

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• Responsibilities:
  1. Customer Engagement:
     • Engage with customers in a friendly and professional manner, addressing inquiries, concerns, and feedback promptly.
     • Provide personalized assistance to ensure a positive experience, offering menu recommendations, and resolving issues to exceed customer expectations.
  2. Order Management:
     • Efficiently process and manage customer orders, ensuring accuracy and timely delivery.
     • Collaborate with other departments to coordinate order fulfillment, keeping customers informed about the status of their orders.
  3. Issue Resolution:
     • Investigate and resolve customer complaints or concerns, demonstrating empathy and a solutions-oriented approach.

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• Skills:
  1. Communication:
     • Exceptional verbal and written communication skills.
     • Ability to convey information clearly and professionally to customers and team members.
  2. Problem-Solving:
     • Strong problem-solving skills with a focus on finding practical and effective solutions.
     • Ability to think on your feet and make decisions in a fast-paced environment.
  3. Customer Focus:
     • Genuine passion for customer service and satisfaction.
     • Ability to empathize with customers and address their needs with a customer-first mindset.