Airtel Recruitment 2023

Airtel is looking for a passionate and customer-oriented Email Support Representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing world-class customer service to Airtel's customers via email, resolving their issues and concerns, and helping them to get the most out of our products and services.

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Responsibilities

• Respond to customer emails in a timely and professional manner
• Resolve customer issues and concerns promptly and efficiently
• Provide accurate and up-to-date information on Airtel's products and services
• Build and maintain positive relationships with customers
• Gather and analyze customer feedback to identify areas for improvement

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and email management software
• Knowledge of Airtel's products and services (preferred but not required)

Qualifications

• High school diploma or equivalent
• Fresher