Flipkart Recruitment 2023

Flipkart is looking for a passionate and knowledgeable Desktop Support Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-level technical support to Flipkart employees, resolving their desktop and laptop issues, and helping them to get the most out of our IT systems and resources.

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Responsibility

• Provide first-level technical support to Flipkart employees over the phone, email, and chat
• Troubleshoot and resolve desktop and laptop issues
• Provide information and advice on Flipkart IT systems and resources
• Document and track IT issues
• Escalate complex IT issues to the appropriate level of support

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and desktop support software
• Knowledge of Flipkart IT systems and resources

Qualifications

• High school diploma or equivalent
• Fresher