Airtel Recruitment 2023

Airtel is looking for a passionate and customer-oriented Team Leader Staff to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for leading and motivating a team of customer service representatives, ensuring that they provide world-class customer service to Airtel's customers.

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Responsibilities

• Lead and motivate a team of customer service representatives
• Ensure that the team provides world-class customer service to Airtel's customers
• Resolve customer issues and concerns in a timely and efficient manner
• Provide training and development to the team
• Monitor and track team performance
• Identify and implement areas for improvement

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Skills

• Excellent customer service and leadership skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in using computers and customer relationship management (CRM) software

Qualifications

• • High school diploma or equivalent
  • Fresher