VI Recruitment 2023

Vodafone Idea (VI) is looking for a passionate and customer-oriented Customer Care Agent to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing world-class customer service to VI's customers, resolving their issues and concerns, and helping them to get the most out of our products and services.

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Responsibilities

• Provide excellent customer service to VI's customers over the phone, email, and chat
• Resolve customer issues and concerns in a timely and efficient manner
• Provide information and advice on VI's products and services
• Build and maintain relationships with customers
• Gather and analyze customer feedback to identify areas for improvement

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Skills and Experience

• • Skills

    • Excellent customer service and communication skills
    • Ability to work independently and as part of a team
    • Strong problem-solving and analytical skills
    • Proficiency in using computers and customer relationship management (CRM) software

    Qualifications

    • High school diploma or equivalent
    • Freshe