Position title
Flipkart Recruitment 2024 - Jobs Near Me - Customer Service Supervisor Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD18,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

Join the dynamic and innovative team at Flipkart, a leading e-commerce platform that is redefining the way people shop online. We are committed to providing an exceptional shopping experience for our customers, and we are looking for a dedicated and talented individual to join us as a Customer Service Supervisor.

Flipkart Jobs Near Me

Responsibilities:

  1. Team Leadership:
    • Lead and inspire a team of customer service representatives to deliver outstanding support to our customers.
    • Foster a positive and collaborative team culture, ensuring effective communication and a focus on continuous improvement.
    • Monitor and evaluate team performance, providing constructive feedback and implementing strategies for professional development.
  2. Customer Satisfaction:
    • Oversee and manage customer service operations to ensure timely and accurate resolution of customer inquiries and issues.
    • Analyze customer feedback and implement improvements to enhance overall customer satisfaction.
    • Collaborate with cross-functional teams to address systemic issues and contribute to the development of customer-centric policies and processes.
  3. Process Optimization:
    • Develop and implement efficient and effective customer service processes to streamline operations and improve service delivery.



Flipkart Jobs Near Me

Skills:

    • Leadership:
      • Proven experience in leading and motivating teams to achieve performance goals.
      • Strong interpersonal skills with the ability to foster a positive and inclusive team environment.
      • Excellent decision-making and problem-solving abilities.
    • Communication:
      • Exceptional verbal and written communication skills.
      • Ability to communicate effectively with customers, team members, and cross-functional stakeholders.
      • Active listening skills with a customer-centric approach.
    • Analytical:
      • Analytical mindset with the ability to interpret data and draw insights to improve processes.
Important Links

Find the Link in Apply Now Button



Date posted
January 4, 2024
Valid through
April 30, 2024
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Position: Flipkart Recruitment 2024 - Jobs Near Me - Customer Service Supervisor Post

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