Position title
Domino's Recruitment 2024 - New Vacancy - Help Desk Post
Job Location
India
Remote work from: India
Base Salary
USD11,000-USD17,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Domino's Recruitment 2024
At Domino's, we believe in creating exceptional experiences for our customers, and our team plays a crucial role in making this vision a reality. As a Help Desk Specialist, you will join a dynamic and innovative team dedicated to providing top-notch support to our internal stakeholders. We value passion, collaboration, and a commitment to excellence, and we're looking for individuals who share these values to contribute to our success.
Domino's Jobs near me
- Responsibilities:
- Customer-Centric Support:
- Provide timely and effective technical assistance to internal users, ensuring their queries and issues are resolved with the utmost professionalism and courtesy.
- Collaborate with cross-functional teams to troubleshoot and resolve hardware, software, and network-related problems, ensuring minimal impact on daily operations.
- Knowledge Sharing and Documentation:
- Create and maintain comprehensive documentation for troubleshooting procedures, common issues, and best practices to enhance the efficiency of the help desk team and facilitate knowledge transfer.
- Conduct training sessions for end-users on utilizing various systems and technologies, promoting self-help resources, and empowering users to resolve minor issues independently.
- Continuous Improvement:
- Proactively identify opportunities to enhance the overall support experience, recommending and implementing improvements to processes, tools, and systems.
- Customer-Centric Support:
Domino's Jobs Near Me
- Skills:
- Technical Proficiency:
- Demonstrated expertise in troubleshooting hardware, software, and network issues, with a strong understanding of common IT platforms and systems.
- Proficient in utilizing help desk software and ticketing systems to manage and prioritize support requests effectively.
- Communication and Interpersonal Skills:
- Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
- Strong interpersonal skills to collaborate with team members, internal stakeholders, and vendors.
- Problem-Solving Ability:
- Proven problem-solving skills with the ability to analyze situations, identify root causes, and implement effective solutions.
- Technical Proficiency:
Hiring organization
Date posted
January 3, 2024
Valid through
April 30, 2024
PDF Export