Flipkart Recruitment 2023

Flipkart is looking for a passionate and experienced Customer Chat Associate to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of customer service principles and practices. You will be responsible for providing real-time support to Flipkart customers through chat, and for helping them to resolve their issues quickly and efficiently.

Flipkart Jobs Near Me

Responsibility

• Provide real-time support to Flipkart customers through chat
• Answer customer questions and resolve their issues
• Provide product recommendations and help customers to find the products they need
• Escalate complex issues to the appropriate team
• Track and report on customer satisfaction metrics

Flipkart Jobs Near Me

• High school diploma or equivalent
• 1+ years of experience in a customer service role
• Strong understanding of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team