Position title
Domino's Recruitment 2023 - New Vacancy - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD17,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Domino's Recruitment 2023

At Domino's, we pride ourselves on delivering more than just delicious pizzas. We are a team of passionate individuals committed to providing exceptional customer experiences. As a Customer Support Analyst, you will play a vital role in ensuring our customers receive outstanding support, contributing to the overall success and reputation of Domino's.

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  • Responsibilities:
    1. Customer Assistance:
      • Engage with customers via multiple channels, including phone, email, and chat, to address inquiries, concerns, and feedback promptly and professionally.
      • Provide accurate and timely information regarding order status, menu options, promotions, and other relevant details to enhance the overall customer experience.
      • Collaborate with cross-functional teams to resolve complex customer issues, ensuring a seamless and positive interaction.
    2. Technical Troubleshooting:
      • Diagnose and troubleshoot technical issues related to our online ordering platform, mobile applications, and other customer-facing systems.
      • Guide customers through step-by-step solutions, offering clear and concise instructions to resolve technical challenges.
      • Document and escalate technical issues to the appropriate teams, contributing to continuous improvement and system optimization.



Domino's Jobs Near Me

  • Skills:
    1. Communication Skills:
      • Exceptional verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
      • Active listening skills to comprehend customer concerns and respond appropriately.
    2. Problem-Solving:
      • Strong analytical and problem-solving skills to diagnose and resolve customer issues effectively.
      • Ability to think on your feet and make informed decisions in a fast-paced customer support environment.
    3. Team Collaboration:
      • Collaborative mindset with the ability to work seamlessly with cross-functional teams to address customer issues and contribute to overall process improvements.
Important Links

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Date posted
December 29, 2023
Valid through
March 31, 2024
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Position: Domino's Recruitment 2023 - New Vacancy - Customer Support Analyst Post

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