Rapido Recruitment 2023

Rapido is looking for a passionate and experienced Desktop Support Technician to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of desktop support principles and practices. You will be responsible for providing technical support to Rapido's employees, including troubleshooting hardware and software problems, installing and configuring new devices, and providing training on computer software and applications.

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Responsibilities

• Provide technical support to Rapido's employees
• Troubleshoot hardware and software problems
• Install and configure new devices
• Provide training on computer software and applications
• Maintain and update Rapido's desktop computers and peripherals
• Document and report on IT issues and resolutions

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• High school diploma or equivalent
• 1+ years of experience in a desktop support role
• Strong understanding of desktop support principles and practices
• Experience with a variety of hardware and software platforms
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team