Airtel Recruitment 2023

Airtel is looking for Caller Staff to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus. You will be responsible for handling customer inquiries and requests, resolving customer issues, and providing information about Airtel's products and services.

Airtel  Jobs near me

Responsibilities

• Answer and handle customer calls in a timely and professional manner
• Resolve customer issues quickly and efficiently
• Provide information about Airtel's products and services
• Troubleshoot technical problems
• Assist with returns and exchanges
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team members

Airtel  Jobs Near Me

• High school diploma or equivalent
• 1+ years of experience in a customer service role
• Strong customer focus and interpersonal skills
• Excellent communication and writing skills
• Ability to work independently and as part of a team