Dabur Recruitment 2023

Dabur is looking for a Customer Calling Representative to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus. You will be responsible for handling inbound and outbound customer calls, responding to customer inquiries and requests, and resolving customer issues.

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Responsibilities:

• Handle inbound and outbound customer calls
• Respond to customer inquiries and requests
• Resolve customer issues
• Provide information about Dabur's products and services
• Promote special offers and promotions
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team members

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Skills and Experience

• High school diploma or equivalent
• 1+ years of experience in a customer service role
• Strong customer focus and interpersonal skills
• Excellent communication and writing skills
• Ability to work independently and as part of a team