Rapido Recruitment 2023

Rapido is looking for a Customer Support Engineer to join our growing team and help us provide excellent customer service to our riders and drivers. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus and technical aptitude. You will be responsible for troubleshooting and resolving customer issues, providing support to our sales and marketing teams, and staying up-to-date on the latest Rapido products and services.

Rapido Jobs near me

Responsibilities

• Troubleshoot and resolve customer issues
• Provide support to our sales and marketing teams
• Stay up-to-date on the latest Rapido products and services
• Analyze customer feedback to identify and resolve common issues
• Develop and implement customer support initiatives
• Work with other teams to improve the customer experience

Rapido Jobs Near Me

• Bachelor's degree in Computer Science or a related field
• 1+ years of experience in a customer support role
• Strong customer focus and interpersonal skills
• Excellent communication and writing skills
• Ability to work independently and as part of a team
• Experience with troubleshooting and resolving technical issues
• Knowledge of Rapido's products and services