Domino's Recruitment 2023

At Domino's, we believe in delivering more than just pizza – we deliver smiles, satisfaction, and exceptional customer experiences. As a global leader in the pizza delivery industry, we are constantly innovating and growing. Join our team and be part of a dynamic, customer-focused environment where your passion for service can make a difference.

Domino's Jobs near me

• Responsibilities:
  1. Customer Assistance:
     • Respond promptly to customer inquiries through various channels, including phone, email, and social media, demonstrating a deep understanding of our products, services, and policies.
     • Assist customers in placing orders, modifying existing orders, and resolving issues to ensure a seamless and delightful ordering experience.
     • Proactively communicate with customers regarding order status, delivery times, and any potential delays, ensuring transparency and building trust.
  2. Issue Resolution:
     • Identify and assess customer needs to achieve satisfaction, swiftly addressing and resolving concerns or complaints with professionalism and empathy.
     • Collaborate with cross-functional teams, including delivery drivers and kitchen staff, to resolve complex issues and ensure a coordinated and efficient problem-solving process.
     • Document and escalate unresolved issues to higher-level support or management, providing detailed information for continuous improvement of our services.

Domino's Jobs Near Me

• Skills:
  1. Exceptional Communication:
     • Outstanding verbal and written communication skills with the ability to convey information clearly, concisely, and professionally.
     • Active listening skills to understand customer needs and concerns, fostering positive interactions.
  2. Problem-Solving:
     • Strong analytical and problem-solving skills to assess customer issues and provide effective solutions.
     • Ability to think on your feet and make sound decisions in a fast-paced environment.
  3. Customer Focus:
     • Genuine passion for customer service and a commitment to ensuring customer satisfaction.
     • Ability to remain calm and composed under pressure, maintaining a positive and solution-oriented attitude.