Infosys Recruitment 2023

Are you a skilled and detail-oriented professional with a passion for streamlining processes and maximizing the potential of Salesforce platforms? Join our dynamic team at Infosys as a Salesforce Administrator, where you will play a crucial role in optimizing our Salesforce environment and ensuring a seamless experience for our users. As a Salesforce Administrator, you will have the opportunity to contribute to the success of our organization by leveraging your expertise in Salesforce customization, configuration, and maintenance.

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Responsibilities:

1. Salesforce Configuration and Customization:
   • Collaborate with cross-functional teams to understand business requirements and translate them into effective Salesforce solutions.
   • Customize and configure Salesforce to meet specific business needs, including but not limited to workflow rules, process builder, and data validation rules.
   • Implement and maintain custom objects, fields, and page layouts to enhance user experience and drive efficiency.
2. User Support and Training:
   • Provide ongoing support and troubleshooting for Salesforce users, addressing inquiries and issues in a timely and efficient manner.
   • Develop and deliver training sessions to empower users with the knowledge and skills needed to maximize their use of Salesforce.
   • Stay informed about Salesforce updates and best practices to ensure the continuous improvement of our Salesforce instance.

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Skills:

1. 1. Salesforce Expertise:
      • Proven experience as a Salesforce Administrator with a deep understanding of Salesforce architecture and best practices.
      • Proficient in Salesforce configuration, customization, and administration, with a focus on Lightning Experience.
      • Familiarity with Apex, Visualforce, and other Salesforce development tools is a plus.
   2. Communication and Collaboration:
      • Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
      • Strong collaboration skills to work effectively with cross-functional teams and end-users.
      • Detail-oriented with a focus on delivering high-quality solutions and support.