Dabur Recruitment 2023

Dabur is looking for Call Center Representatives to join our growing team and help us provide exceptional customer service to our customers. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus. You will be responsible for answering customer calls, resolving customer issues, and providing support to our customers.

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Responsibilities:

• Answer and handle customer calls promptly and courteously
• Resolve customer issues quickly and efficiently
• Provide information and support to customers on Dabur's products and services
• Upsell and cross-sell Dabur's products and services
• Maintain accurate customer records
• Escalate complex issues to the appropriate team

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Skills and Experience

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong customer focus and problem-solving skills
• Ability to work independently and as part of a team
• Experience with customer relationship management (CRM) software is preferred