Infosys Recruitment 2023

Are you passionate about technology and troubleshooting? Do you have a keen eye for detail and a knack for solving complex technical issues? If so, we have an exciting opportunity for you to join our team as a Computer Technician at Infosys, a global leader in consulting, technology, and outsourcing solutions.

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Responsibilities:

1. Hardware and Software Troubleshooting:
   • Diagnose and resolve hardware and software issues efficiently, ensuring minimal downtime for end-users.
   • Conduct thorough analysis of computer systems to identify root causes of technical problems, implementing effective solutions to enhance system performance.
2. Network Maintenance and Support:
   • Provide proactive network support, monitoring network performance, and addressing connectivity issues to ensure a seamless and reliable computing environment.
   • Collaborate with cross-functional teams to implement network upgrades and improvements, staying abreast of emerging technologies to enhance overall network efficiency.
3. Customer Support and Training:
   • Deliver exceptional customer support by responding to inquiries and service requests promptly and professionally.

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Skills:

1. Technical Proficiency:
   • Demonstrated expertise in troubleshooting and resolving hardware and software issues across a variety of computing environments.
   • Proficient in diagnosing and addressing network-related problems, with a solid understanding of network protocols and configurations.
2. Communication Skills:
   • Excellent verbal and written communication skills to effectively interact with end-users and convey technical information in a clear and understandable manner.
   • Ability to document technical processes and issues comprehensively for knowledge sharing and future reference.
3. Problem-Solving Aptitude:
   • Strong analytical and problem-solving skills, with the ability to think critically and find innovative solutions to complex technical challenges.
   • Proven track record of adapting to new technologies and staying updated on industry trends.