Position title
Mother Dairy Recruitment 2023 - New Jobs - Customer Success Manager Post
Job Location
India
Remote work from: India




Base Salary
USD13,500-USD21,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Mother Dairy Recruitment 2023

Join our dynamic team at Mother Dairy as a Customer Success Manager and play a pivotal role in ensuring customer satisfaction and loyalty. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our diverse customer base. If you are a proactive and customer-centric professional with excellent communication skills, we invite you to be a part of our innovative and customer-focused organization.

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Responsibilities:

  1. Customer Relationship Management:
    • Cultivate and nurture positive relationships with key clients, understanding their unique needs and ensuring their satisfaction with Mother Dairy products and services.
    • Act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless experience throughout their engagement with Mother Dairy.
  2. Strategic Account Planning:
    • Develop and implement strategic account plans to maximize customer retention and growth.
    • Collaborate with cross-functional teams, including Sales, Marketing, and Operations, to identify opportunities for upselling, cross-selling, and expanding our product/service offerings to meet customer needs.



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Skills:

  1. Exceptional Communication Skills:
    • Strong verbal and written communication skills to effectively engage with customers and internal stakeholders.
  2. Problem-Solving Aptitude:
    • Proven ability to analyze complex issues, think critically, and provide effective solutions to ensure customer success.
  3. Adaptability and Team Collaboration:
    • Ability to thrive in a fast-paced environment, adapt to change, and collaborate seamlessly with cross-functional teams to achieve common goals.
Important Links

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Date posted
November 23, 2023
Valid through
March 31, 2024
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Position: Mother Dairy Recruitment 2023 - New Jobs - Customer Success Manager Post

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