Swiggy Recruitment 2023

Swiggy is looking for Virtual Assistants to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will be a highly organized and efficient individual with a strong customer focus. You will be responsible for providing a variety of administrative and customer support tasks, including answering customer inquiries, processing orders, and resolving customer issues.

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• Answer customer inquiries via phone, email, and social media
• Process orders and track shipments
• Resolve customer issues and complaints
• Provide administrative support to the customer support team
• Maintain and update customer records
• Collect and analyze customer feedback

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Skills and Experience

• High school diploma or equivalent
• 1+ years of experience in a customer service role
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to learn quickly and adapt to new situations
• Proficiency in Microsoft Office Suite and other productivity tools