Mother Dairy Recruitment 2023

We are seeking a dedicated and customer-centric individual to join our team as a Customer Service Representative at Mother Dairy. As a key point of contact between the company and our valued customers, you will play a crucial role in ensuring a positive and seamless experience for all.

Mother Dairy Jobs Near Me

Responsibilities:

1. Customer Engagement:
   • Interact with customers via multiple channels, including phone, email, and social media, to address inquiries, provide product information, and resolve concerns promptly.
   • Cultivate positive relationships with customers by actively listening to their needs, offering solutions, and ensuring their overall satisfaction with Mother Dairy products and services.
2. Issue Resolution:
   • Investigate and resolve customer complaints or issues, demonstrating a problem-solving mindset and a commitment to delivering timely and effective solutions.
   • Collaborate with cross-functional teams to escalate and resolve complex problems, ensuring a smooth resolution process for the customer.

Mother Dairy Jobs Near Me

Skills:

1. Effective Communication:
   • Exceptional verbal and written communication skills, with the ability to articulate information clearly and concisely to diverse audiences.
   • Active listening skills to understand customer needs and concerns, fostering positive interactions.
2. Empathy and Patience:
   • Demonstrated empathy towards customer concerns, coupled with the ability to remain patient and composed in challenging situations.