Meesho Recruitment 2023

Are you a customer-centric individual with a passion for problem-solving? We are seeking a skilled Help Desk Professional to join our team at Meesho, a dynamic and innovative platform. As a Help Desk Professional, you will play a pivotal role in ensuring a seamless customer experience by addressing inquiries and resolving issues promptly and effectively.

Meesho Career

Responsibilities:

1. Customer Support Excellence:
   • Provide top-notch customer support through various channels, including phone, email, and chat.
   • Respond to customer inquiries and issues with a sense of urgency, ensuring their concerns are addressed accurately and in a timely manner.
   • Strive for first-contact resolution, demonstrating a commitment to customer satisfaction.
2. Technical Troubleshooting:
   • Diagnose and resolve technical issues related to Meesho's platform and services.

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Skills:

1. Communication Skills:
   • Exceptional verbal and written communication skills.
   • Ability to convey technical information to non-technical users effectively.
2. Problem-solving:
   • Strong analytical and problem-solving abilities.
   • Capability to think on your feet and provide innovative solutions.
3. Customer Focus:
   • Dedication to delivering a positive customer experience.
   • Empathy and patience in handling customer inquiries and concerns.