Position title
Meesho Recruitment 2023 - Latest Jobs - Customer Service Post
Job Location
India
Remote work from: India




Base Salary
USD12,500-USD22,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2023

[Your Company Name] is a dynamic and rapidly growing e-commerce platform that connects buyers with local sellers. Our mission is to empower small businesses and entrepreneurs by providing them with a platform to showcase and sell their products. We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.

Meesho Career

Responsibilities:

  1. Customer Engagement:
    • Proactively engage with customers through various communication channels, including phone, email, and chat, to ensure a seamless and positive customer experience.
    • Address customer inquiries, concerns, and issues in a timely and professional manner, demonstrating empathy and understanding.
  2. Order Management:
    • Efficiently process and manage customer orders, tracking shipments, and ensuring accurate and on-time delivery.
    • Collaborate with internal teams to resolve order-related issues and discrepancies, providing customers with real-time updates on their orders.



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Skills:

  1. Excellent Communication:
    • Strong verbal and written communication skills with the ability to articulate information clearly and concisely.
    • Active listening skills to understand and address customer needs effectively.
  2. Problem-Solving:
    • Analytical and solution-oriented mindset to troubleshoot and resolve customer issues promptly.
    • Ability to think on your feet and make informed decisions to enhance the customer experience.
Important Links

Find the Link in Apply Now Button



Date posted
November 10, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2023 - Latest Jobs - Customer Service Post

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