Lenskart Recruitment 2023

As an Inside Sales Representative at Lenskart, you will be responsible for helping customers find the perfect eyewear solutions while delivering an exceptional shopping experience. You will work in a dynamic and customer-centric environment, assisting both new and existing customers with their eyewear needs.

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Responsibilities:

1. Customer Engagement: Engage with customers through various communication channels, including phone calls, emails, and chat, to understand their eyewear requirements and provide tailored product recommendations.
2. Product Knowledge: Stay up-to-date with the latest eyewear trends and Lenskart's product offerings. Assist customers in selecting eyeglasses, sunglasses, and contact lenses that match their style, prescription, and budget.

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Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact with customers professionally and provide clear and concise information.
2. Customer Focus: A strong customer-centric approach, with the ability to understand and fulfill customer needs while maintaining a positive attitude.
3. Product Knowledge: Basic knowledge of eyewear products, prescription lenses, and lens coatings. Willingness to learn and adapt to new product offerings.