Zomato Recruitment 2023

Zomato is looking for Customer Care Agents to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will have a strong understanding of customer service principles and practices, as well as experience in resolving customer issues and providing support. They will also have excellent communication and interpersonal skills.

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• Provide customer support and assistance to Zomato's customers.
• Respond to customer inquiries and complaints promptly and professionally.
• Resolve customer issues quickly and efficiently.
• Educate customers about Zomato's products and services.
• Maintain accurate and up-to-date customer records.
• Build and maintain positive relationships with customers.

Zomato Jobs Near Me

• Skills

  • Strong understanding of customer service principles and practices.
  • Experience in resolving customer issues and providing support.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.

  Qualifications

  • High school diploma or equivalent.
  • 1-2 years of experience in customer service or a related role.