VI Recruitment 2023

VI is looking for passionate and customer-oriented Call Center Representatives to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to VI customers, from the moment they call to the moment they hang up.

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Responsibilities:

• Answer and resolve customer inquiries and complaints
• Provide information about VI products and services
• Process new and renewal orders
• Upsell and cross-sell VI products and services
• Collect and analyze customer feedback to identify areas for improvement

VI Career

Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Knowledge of VI products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)