Amazon Recruitment 2023

Amazon is looking for a passionate and customer-oriented Phone Caller Staff to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for making outbound calls to Amazon customers to offer them personalized recommendations, resolve customer issues, and collect feedback.

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Responsibilities

• Make outbound calls to Amazon customers to offer them personalized recommendations
• Resolve customer issues and complaints in a timely and professional manner
• Collect customer feedback and identify areas for improvement
• Maintain a high level of customer satisfaction
• Stay up-to-date on the latest Amazon products and services

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Skills and Qualifications

Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Knowledge of Amazon products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)