Snapdeal Recruitment 2023

Snapdeal is looking for a passionate and customer-oriented Email Support Staff to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing timely and accurate support to Snapdeal customers via email, including answering questions, resolving issues, and providing information about Snapdeal products and services.

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Responsibilities:

• Respond to customer emails in a timely and professional manner
• Answer customer questions about Snapdeal products and services
• Resolve customer issues and complaints
• Provide information about Snapdeal promotions and discounts
• Collect and analyze customer feedback to identify areas for improvement

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and email software
• Knowledge of Snapdeal products and services (a plus)

Qualifications

• High school diploma or equivalent
• Fresher (No experience required)