Mother Dairy Recruitment 2023

Mother Dairy is looking for a passionate and customer-oriented Customer Support Analyst to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and analytical skills. You will be responsible for analyzing customer data and feedback to identify areas for improvement, developing and implementing customer support strategies, and providing training and support to customer service representatives.

Mother Dairy Jobs Near Me

Responsibility

• Analyze customer data and feedback to identify trends and areas for improvement
• Develop and implement customer support strategies to improve customer satisfaction and loyalty
• Provide training and support to customer service representatives on company policies, procedures, and products
• Monitor and evaluate the performance of customer service representatives
• Work with other departments to resolve customer issues and complaints

Mother Dairy Jobs Near Me

Skills

• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in using Microsoft Office Suite and customer relationship management (CRM) software
• Knowledge of the food and beverage industry (a plus)

Qualifications

• Bachelor's degree in business administration, marketing, or a related field
• 1+ year of experience in customer service or a related field (a plus)