Position title
Amazon Recruitment 2023 - All India Jobs - Client Service Specialist Post
Job Location
India
Remote work from: India
Base Salary
USD12,000-USD21,000 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Amazon Recruitment 2023
Amazon is looking for passionate and customer-oriented Client Service Specialists to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Amazon customers, from the moment they contact us to the moment their issue is resolved.
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Responsibilities
- Respond to customer inquiries and complaints in a timely and professional manner
- Research and investigate customer issues to identify the root cause and resolution
- Provide clear and concise solutions to customer problems
- Build and maintain positive relationships with customers
- Escalate complex issues to the appropriate team for resolution
- Collect and analyze customer feedback to identify areas for improvement
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Skills and Qualifications
Skills
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in using computers and customer service software
- Knowledge of Amazon products and services (a plus)
Qualifications
- High school diploma or equivalent
- 1+ year of experience in customer service (a plus)
Hiring organization
Date posted
November 1, 2023
Valid through
March 31, 2024
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