Amazon Recruitment 2023

Amazon is looking for a passionate and customer-focused Collection Agent to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and interpersonal skills. You will be responsible for collecting overdue payments from customers in a professional and courteous manner.

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Responsibilities

• Contact customers and discuss their overdue payments
• Work with customers to develop payment plans
• Negotiate settlements
• Update customer accounts and track payments
• Report on collection performance

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Skills and Qualifications

Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Strong customer service skills
• Proficiency in using computers and customer relationship management (CRM) software

Qualifications

• High school diploma or equivalent
• 1+ year of experience in collections (a plus)