Airtel Recruitment 2023

Airtel is looking for a passionate and customer-oriented Front Desk Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for overseeing the day-to-day operations of the front desk, including greeting and assisting customers, answering questions, resolving complaints, and providing support to other front-line staff.

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Responsibilities

• Oversee the day-to-day operations of the front desk
• Greet and assist customers in a friendly and professional manner
• Answer customer questions and resolve complaints accurately and efficiently
• Provide support to other front-line staff
• Maintain a clean and organized work environment
• Ensure compliance with all Airtel policies and procedures

Airtel  Jobs Near Me

Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Knowledge of Airtel products and services (a plus)

Qualifications

• Bachelor's degree in business administration, hospitality management, or a related field
• 2+ years of experience in a customer service role
• Experience in a front desk management role (a plus)