Position title
Meesho Recruitment 2023 - All India Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD13,000-USD21,000 Per month
Qualifications

12th Pass

Employment Type
Full-time





Description

Meesho Recruitment 2023

Meesho is looking for a passionate and customer-oriented Customer Support Analyst to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Meesho customers, from the moment they contact support to the moment their issue is resolved.

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Responsibilities

  • Respond to customer inquiries and complaints promptly and professionally
  • Investigate and resolve customer issues in a timely and efficient manner
  • Provide customers with accurate and up-to-date information on Meesho products and services
  • Collect and analyze customer feedback to identify areas for improvement
  • Escalate complex customer issues to the appropriate team members



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Skills and Qualifications

Skills

  • Excellent customer service and communication skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Proficiency in using computers and customer service software
  • Knowledge of Meesho products and services (a plus)

Qualifications

  • Bachelor's degree in customer service, business, or a related field
  • 1+ year of experience in customer support (a plus)
Important Links

Find the Link in Apply Now Button



Date posted
October 26, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2023 - All India Jobs - Customer Support Analyst Post

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