Flipkart Customer Service Executive - Work From Home!

Exciting opportunity to join Flipkart!

We are looking for a passionate and customer-focused individual to join our growing Customer Service team as a Work From Home Customer Service Executive.

About the Job:

In this role, you will be the first point of contact for Flipkart customers, resolving their inquiries and ensuring they have a positive shopping experience. You'll answer questions about products, orders, deliveries, and returns.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Research and resolve customer issues efficiently.
• Provide accurate and helpful information about Flipkart products and services.
• Maintain a friendly and professional demeanor at all times.
• Work to meet Flipkart's customer satisfaction goals.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Proficiency in computer skills, including MS Office Suite.
• A positive and helpful attitude.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work for a leading e-commerce company.
• Work from the comfort of your own home!

How to Apply:

If you are a passionate and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply! Visit the Flipkart Careers website to learn more and apply today.