Nykaa Recruitment 2023

About Nykaa

Nykaa isn't just India's leading beauty destination, it's a revolution! We're passionate about empowering people to look and feel their most beautiful selves. With over 200 brands, 6000 products, and a commitment to 100% authentic products, we're your one-stop shop for everything beauty and wellness. We offer a seamless online shopping experience and exceptional customer service, making Nykaa the name synonymous with beauty in India.

The Position: Customer Relationship Executive

Are you a people person with a knack for making others feel special? Do you have a passion for beauty and a desire to help others find their perfect products? If so, then the Customer Relationship Executive (CRE) role at Nykaa might be the perfect fit for you!

What You'll Do:

• Be the friendly face (or voice!) of Nykaa for our amazing customers.
• Answer their questions about our products, orders, and services through phone calls, emails, and chats.
• Become a beauty whiz! Learn all about the fantastic products we offer and guide customers to find the perfect match for their needs.
• Be a problem-solver! Address customer concerns and complaints promptly and professionally, ensuring a smooth and satisfying experience.
• Help keep things running smoothly by processing orders and managing customer accounts.
• Be a team player! Collaborate with other departments to ensure customers get the best possible service.

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Who You Are:

• You're a natural communicator with excellent written and verbal skills. You can explain complex things in a simple and easy-to-understand way.
• You're a patient listener who can empathize with customer concerns and find solutions.
• You're a team player who thrives in a collaborative environment.
• You have a positive and friendly attitude, and you love making people smile!
• While a background in beauty is a plus, it's not required. We'll provide all the training you need to become a Nykaa beauty expert.
• This is a great opportunity for both freshers and experienced customer service professionals.

Why Join Nykaa?

• Be a part of a dynamic and fast-paced company that's revolutionizing the beauty industry!
• Make a difference! Help people feel confident and beautiful in their own skin.
• Learn and grow! We offer comprehensive training programs to help you develop your skills and knowledge.
• Work in a fun and supportive environment where your ideas are valued.
• Enjoy competitive compensation and benefits packages.

The Application Process:

Ready to join the Nykaa family? Applying is easy! Just visit our careers page and submit your resume for the Customer Relationship Executive position.

Here's Why You Should Apply Today!

This is your chance to be at the forefront of the beauty industry, helping people discover their unique beauty. You'll work with a passionate team, learn from the best, and make a real difference in people's lives. So, what are you waiting for? Apply today and start your exciting journey at Nykaa!

General Overview:

As a Customer Relationship Executive at Nykaa, you'll be the bridge between our amazing customers and the incredible world of beauty products we offer. You'll use your communication skills, problem-solving abilities, and passion for beauty to provide exceptional customer service, ensuring a smooth and enjoyable shopping experience for everyone.

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