Snapdeal Recruitment 2023

Snapdeal is looking for a passionate and customer-oriented Desktop Support Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and problem-solving skills. You will be responsible for providing technical support to Snapdeal employees, troubleshooting and resolving computer hardware and software issues, and installing and maintaining computer systems and networks.

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Responsibilities:

• Provide technical support to Snapdeal employees in person and over the phone
• Troubleshoot and resolve computer hardware and software issues
• Install and maintain computer systems and networks
• Manage user accounts and permissions
• Perform system backups and data recovery
• Document and track all support tickets and resolutions

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Skills

• Excellent customer service and communication skills
• Strong problem-solving and analytical skills
• Proficiency in using computers and office software
• Knowledge of Windows, macOS, and Linux operating systems (a plus)
• Knowledge of computer hardware and peripherals (a plus)
• Knowledge of networking and network security (a plus)

Qualifications

• Bachelor's degree in Computer Science or a related field
• Fresher